Terms of Service

Last Updated: April 23, 2025

1. Introduction

Welcome to Pro Touch Academy. These Terms of Service ("Terms") govern your use of our website located at trainlikeapro.click ("Website") and the services we provide, including football training, coaching, and related activities ("Services").

By accessing our Website or using our Services, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Website or use our Services.

These Terms constitute a legally binding agreement between you and Pro Touch Academy, made in accordance with Egyptian law, including but not limited to the Egyptian Civil Code, Consumer Protection Law (Law No. 181 of 2018), the Electronic Signature Law (Law No. 15 of 2004), and the Egyptian Personal Data Protection Law (Law No. 151 of 2020).

2. About Us

Pro Touch Academy is a football training academy based in Egypt, dedicated to developing football skills for players of all ages and abilities. Our academy is registered under Egyptian law with all required permits and licenses.

3. Definitions

In these Terms:

• "Academy," "we," "us," and "our" refer to Pro Touch Academy
• "Player" refers to any individual registered to receive our Services
• "Parent/Guardian" refers to the legal parent or guardian of any Player under 18 years of age
• "Member," "you," and "your" refer to the user of our Website and/or Services, including Players and Parents/Guardians
• "Training Session" refers to any coaching, practice, match, or other football-related activity organized by the Academy

4. Membership and Registration

4.1 Eligibility

Our Services are available to individuals of all ages. However, Players under 18 years of age must have consent from a Parent/Guardian to register and participate in our Services, in accordance with Egyptian law.

4.2 Registration Process

To register for our Services, you must:

• Complete the registration form with accurate, current, and complete information
• Pay any applicable registration fees
• Provide emergency contact information
• Disclose any relevant medical conditions or special requirements
• Submit signed consent forms and waivers (for Players under 18, these must be signed by a Parent/Guardian)
• Provide proof of identity as required by Egyptian regulations
• Agree to our Privacy Policy and Cookie Policy

4.3 Verification of Information

We reserve the right to verify the information provided during registration. This may include:

• Contacting emergency contacts
• Requesting additional documentation
• Verifying medical information with healthcare providers (with your consent)

4.4 Membership Fees

• All fees must be paid in advance according to our payment schedule
• Fees are quoted in Egyptian Pounds (EGP) and include all applicable taxes
• Payment methods include credit/debit cards, bank transfers, and cash payments at our facility
• Fees are non-refundable except in circumstances specified in Section 10
• We reserve the right to change our fees with at least 30 days' notice to Members
• Fee changes will not affect pre-paid services

5. Code of Conduct

5.1 Players' Conduct

All Players must:

• Arrive punctually for all Training Sessions
• Wear appropriate football attire, including shin guards and suitable footwear
• Respect coaches, officials, other Players, and staff
• Follow instructions from coaches and staff
• Refrain from behavior that could be considered harmful, offensive, or disruptive
• Not use prohibited substances or performance-enhancing drugs

5.2 Parents/Guardians' Conduct

All Parents/Guardians must:

• Ensure Players arrive and are collected punctually
• Encourage Players in a positive manner
• Respect decisions made by coaches and officials
• Refrain from coaching from the sidelines
• Communicate concerns through appropriate channels
• Refrain from behavior that could be considered harmful, offensive, or disruptive

5.3 Prohibited Behavior

The following behaviors are strictly prohibited:

• Physical or verbal abuse of any kind
• Discrimination based on race, gender, religion, or other protected characteristics
• Bullying or harassment
• Damage to Academy property or facilities
• Actions that endanger the safety of others

6. Training Sessions and Activities

6.1 Schedule

• Training Sessions will be held according to the schedule published on our Website or communicated directly to Members
• We reserve the right to modify the schedule with reasonable notice to Members

6.2 Attendance

• Regular attendance is encouraged for optimal player development
• Members should notify us in advance of any absences
• No refunds or make-up sessions will be provided for missed Training Sessions except in circumstances specified in Section 10

6.3 Weather Conditions and Cancellations

• Training Sessions may be canceled due to severe weather conditions or other circumstances beyond our control
• We will make reasonable efforts to notify Members of cancellations in advance
• Alternative arrangements for canceled sessions will be made where possible

7. Health and Safety

7.1 Medical Information

• Members must provide accurate medical information during registration
• Members must promptly inform us of any changes to medical information
• We may require a doctor's clearance for Players with certain medical conditions

7.2 Injuries

• In case of injury during a Training Session, we will provide first aid and, if necessary, arrange for emergency medical treatment
• Parents/Guardians will be notified immediately in case of injury to Players under 18
• We are not liable for injuries sustained during participation in our Services, except as provided in Section 12

7.3 Insurance

• The Academy maintains general liability insurance
• Members are encouraged to have their own personal accident insurance coverage

8. Photography and Media

8.1 Media Capture

• We may photograph or video record Training Sessions for coaching, promotional, or archival purposes
• By accepting these Terms, you consent to such recording and use of media featuring you or your child

8.2 Media Usage

• Media featuring Members may be used on our Website, social media, or promotional materials
• Members can withdraw consent for media usage by contacting us in writing

9. Communication

9.1 Methods of Communication

• We will communicate with Members via email, phone, text message, or through our Website
• Members are responsible for ensuring their contact information is current

9.2 Social Media

• Official Academy information will only be posted on our official social media accounts
• We are not responsible for information posted on unofficial social media groups or pages

10. Cancellation and Refunds

10.1 Cancellation by Member

• Members may cancel their registration by providing written notice
• Refund eligibility depends on when the cancellation notice is received:
  • More than 30 days before program start: Full refund minus administration fee
  • 15-30 days before program start: 50% refund
  • Less than 15 days before program start: No refund
• Long-term injuries (more than 4 weeks) may qualify for partial refunds with medical documentation

10.2 Cancellation by Academy

• We reserve the right to cancel Training Sessions or entire programs due to insufficient enrollment or other circumstances
• Full refunds will be provided for services not delivered due to Academy cancellation

11. Intellectual Property

11.1 Ownership

• All content on our Website, including text, graphics, logos, images, and software, is the property of the Academy or our licensors and is protected by Egyptian and international copyright laws
• Our training methods, curriculum, and materials are proprietary and may not be reproduced without permission

11.2 Use Restrictions

• Members may not copy, modify, distribute, or create derivative works based on our content without explicit permission

12. Limitation of Liability

12.1 Assumption of Risk

• Participation in football activities involves inherent risks of injury
• By using our Services, you voluntarily assume these risks
• We implement safety protocols and provide qualified coaching staff to minimize risks
• We maintain appropriate insurance coverage as required by Egyptian law

12.2 Limitation of Liability

• To the maximum extent permitted by Egyptian law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages
• Our liability for direct damages shall not exceed the amount paid by you for our Services in the preceding 12-month period
• Nothing in these Terms excludes or limits our liability for:
  • Death or personal injury caused by our negligence
  • Fraud or fraudulent misrepresentation
  • Any liability that cannot be excluded or limited by Egyptian law

12.3 Force Majeure

We shall not be liable for failure to perform our obligations if such failure is as a result of Acts of God (including fire, flood, earthquake, storm, or other natural disaster), war, invasion, act of foreign enemies, hostilities (regardless of declaration of war), civil war, rebellion, revolution, insurrection, military or usurped power or confiscation, terrorist activities, nationalization, government sanction, blockage, embargo, labor dispute, strike, lockout, pandemic, or any interruption of essential services.

13. Dispute Resolution

13.1 Governing Law

• These Terms shall be governed by and construed in accordance with the laws of Egypt
• The Egyptian courts shall have exclusive jurisdiction over any dispute arising out of or in connection with these Terms

13.2 Consumer Rights

• Nothing in these Terms affects your statutory rights as a consumer under Egyptian law
• In case of conflict between these Terms and Egyptian consumer protection laws, the consumer protection laws shall prevail

13.3 Dispute Resolution Process

• Any dispute arising out of or relating to these Terms shall first be attempted to be resolved through good-faith negotiation
• If negotiation fails, the dispute shall be submitted to the competent Egyptian economic courts in accordance with Law No. 120 of 2008 on Economic Courts
• Alternatively, with mutual agreement, the dispute may be submitted to arbitration in accordance with Egyptian Arbitration Law No. 27 of 1994
• The arbitration shall take place in Cairo, Egypt
• The language of arbitration shall be Arabic
• The number of arbitrators shall be three, appointed in accordance with Egyptian arbitration laws

13.4 Time Limitation

Any legal action arising out of or relating to these Terms must be commenced within one year after the cause of action accrues, otherwise, such cause of action is permanently barred.

14. Modifications to Terms

We reserve the right to modify these Terms at any time. If we make material changes to these Terms, we will notify you by email or through a notice on our Website. Your continued use of our Website or Services after such modifications will constitute your acknowledgment of the modified Terms and agreement to abide by them.

15. Termination

We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use our Services will immediately cease.

16. GDPR and International Standards

While these Terms are governed by Egyptian law, we also respect and adhere to international data protection standards, including principles from the EU General Data Protection Regulation (GDPR) where applicable to our international members.

17. Accessibility

We are committed to making our Website and Services accessible to people with disabilities. Our Website aims to comply with the Web Content Accessibility Guidelines (WCAG) 2.1.

18. Contact Us

If you have any questions about these Terms, please contact us at:

• Email: [email protected]
• Phone: +20 2 3824 0000
• Address: Cityscape Mall, El Mehwar El Markazy, 6th of October City, Giza, Egypt

19. Language

These Terms are provided in English. In case of any discrepancy between the English version and any translation, the English version shall prevail.

These Terms of Service are designed specifically for Pro Touch Academy based in Egypt and comply with Egyptian laws including the Egyptian Civil Code, Consumer Protection Law (Law No. 181 of 2018), Electronic Signature Law (Law No. 15 of 2004), and Personal Data Protection Law (Law No. 151 of 2020). Last reviewed by our legal team on April 23, 2025.